DECODING THE BLACK BOX: USING ADVANCED DATA ANALYTICS TO EVALUATE NON-PERFORMING CONSUMER DEBTThe use of advanced data analytics has not yet filtered through to the market in non-performing consumer debt…
ELEVATE CUSTOMER SERVICE WITH STRATEGIC GENERATIVE AI INTEGRATIONIn today’s rapidly evolving business landscape, customer service stands as the cornerstone of success for organizations across various sectors. As call centers, debt…
Some text Customer Relationship Management / Business Process Outsourcing (CRM / BPO): Transaction count and volume decreased as companies strategize on the implementation of AI and the use cases in…
Some text Revenue Cycle Management (RCM): Industry maturity is leading to lower transaction count & deal volume. Revenue Cycle Management companies are undergoing a transition as the large consolidators…
Some text Accounts Receivable Management (ARM): Delinquency rates rising and charge offs increasing. The incoming wave of delinquencies is still, however, yet to come. As generative AI is poised to…
In the domain of mergers and acquisitions (M&A), Q3 2023 reflects a pivotal moment. Deal volume and count have shown resilience – bouncing back from the anemic figures of Q3…