News & Updates

NewsQuarterly Insights
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2023 CRM/BPO Insights
Some text Customer Relationship Management / Business Process Outsourcing (CRM / BPO): Transaction count and volume decreased as companies strategize on the implementation of AI and the use cases in…
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NewsQuarterly Insights
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2023 RCM Insights
Some text Revenue Cycle Management (RCM): Industry maturity is leading to lower transaction count & deal volume.   Revenue Cycle Management companies are undergoing a transition as the large consolidators…
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NewsQuarterly Insights
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2023 ARM Insights
Some text Accounts Receivable Management (ARM): Delinquency rates rising and charge offs increasing. The incoming wave of delinquencies is still, however, yet to come.  As generative AI is poised to…
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