Dive into the evolving ARM landscape
CAS Co-founder & managing partner Michael Lamm, recently attended the TCN C3 2026 conference. Michael lead a presentation on the “State of the ARM Industry”. Click the link below to view the full presentation. You will find this presentation highlights a rapidly evolving ARM industry shaped by rising consumer debt, increasing delinquencies, and ongoing economic pressure.
As account volumes grow, firms are adopting AI, automation, and omni-channel strategies to improve efficiency and engagement, while strong investor interest and accelerating M&A activity drive consolidation—rewarding firms that achieve scale, invest in technology, and navigate an increasingly complex regulatory landscape.
