As we journey into the second half of 2024, we’re thrilled to share the latest achievements and updates from the CAS team. Our momentum continues to build across our diverse services, including transaction advisory, strategic consulting, valuation, and exit-prep.
Highlight of the Quarter:
We are proud to announce our most recent successful transaction that has garnered significant industry attention. Our team served as the exclusive sell-side M&A advisor in the sale of KnovaOne to TRAKAmerica, a leading legal recovery process optimization provider backed by Flexpoint Ford. This strategic acquisition allows TRAKAmerica to expand its service offerings by integrating KnovaOne’s legal-focused business process outsourcing capabilities, reflecting a growing trend of substantial investment in innovative solutions.
First Half of 2024: Tech-Enabled OBS Sector Insights
Reflecting on the first half of 2024, the Tech-Enabled Outsourced Business Services (OBS) sector has shown remarkable resilience and adaptability amid economic uncertainties. The sector has experienced a significant uptick in M&A and capital investment activities, driven by strategic acquisitions enhancing market presence and technological capabilities. Key trends include the consolidation of smaller players by established firms and a surge in AI-focused investments across the CRM space. Looking ahead, the sector’s trajectory is promising, shaped by anticipated interest rate cuts, record levels of private equity dry powder, and the transformative potential of AI technologies. However, challenges such as regulatory uncertainties and cybersecurity concerns persist. Companies that can successfully navigate these conditions are likely to emerge as leaders in this dynamic landscape.
What’s Inside This Edition:
– An in-depth overview of current developments in the Tech-Enabled OBS sector.
– Our outlook on the highly anticipated fall season.
– Valuable insights on topics ranging from valuations to emerging trends.
– Highlights from our active engagement in the industry, including conferences, trade shows, and
team-building activities in Philadelphia.
Click here to read our Q2 Newsletter: CAS 2024 Q2 Newsletter
