The CAS M&A Insights Report: Tech-Enabled Outsourced Business Services Sector Insights delivers a comprehensive, cross-sector view of the M&A, operating, and macro trends shaping ARM, Healthcare RCM, and BPO/CX as we move into 2026.
Inside the report, CAS covers:
-Why the market remains seller-favorable, supported by strong sponsor demand and limited supply of high-quality assets
-A detailed breakdown of M&A and capital raise activity across ARM, Healthcare RCM, and BPO/CX — including platform vs. add-on dynamics
-The impact of AI-driven disruption, from agentic AI in contact centers to denials prevention and automation in healthcare RCM
-Rising cost, compliance, and regulatory pressures disproportionately affecting smaller operators
-The evolving U.S. economic backdrop, including inflation trends, labor market stability, and consumer resilience
Backed by proprietary transaction data, sector-specific analysis, and insights from 150+ completed M&A engagements, the CAS 2025 Report provides actionable intelligence for founders, operators, private equity sponsors, and strategic buyers evaluating opportunities in 2026. Click here to read the full report.
