Where is the credit and collections industry headed in 2025 and beyond?
At this year’s CCN Conference, Michael Lamm, Co-Founder and Managing Partner at Corporate Advisory Solutions (CAS), delivered a powerful presentation on the state of the industry—covering everything from rising credit card delinquencies and economic headwinds to the accelerating adoption of AI and digital-first strategies.
He also shared exclusive M&A insights, including what’s driving deal activity, how buyers are valuing firms, and what agencies need to do to stay competitive in a consolidating market.
Whether you’re a leader in ARM, a creditor, or an investor, these trends matter.
Check out the full presentation for in-depth analysis, data-backed insights, and practical takeaways.